Can McAfee 8.7 not recognize the threat EPO server is warning about?

755 pts.
Tags:
McAfee
McAfee Antivirus
McAfee Antivirus 8.7
Security
Virus detection
Why does my EPO server tell me sometimes that it has found a threat but could not do anything about it? Mcafee 8.7 on the desktop. If it can identify the virus and see the files why can it not fix or quarantine it?

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Sometimes a file is locked and cannot be removed until a system reboot. When you see identified threats like this, I would recommend booting in safe mode, doing a full system scan to clean the threats and then boot in normal mode and doing an additional full system scan. Another recommended step is to run the <a href=”http://support.microsoft.com/kb/890830″>Microsoft Malicious Software Removal Tool (MRT)</a> on the system as an additional diagnostic/protection layer.

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