Calendar “vanishes” in Outlook

45 pts.
Tags:
Microsoft Outlook
Outlook calendar
Outlook Web Access
OWA
After a user checks mail via OWA their calendar on Outlook disappears. They can use the Mailbox - Username to get to the Outlook Today screen and see appointments and can right click the Calendar tab and select Open in New Window to see the calendar, but otherwise it's hidden. Both Outlook 2003 and 2007 SBS 2003 for the server.

Answer Wiki

Thanks. We'll let you know when a new response is added.

Look in the lower left corner of outlook. Click on the icon for “folder list”. The calendar should then appear,

Discuss This Question: 9  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • alessandro.panzetta
    Did you try and use the folder view in Outlook?
    9,725 pointsBadges:
    report
  • BlueWeasel
    I did try. It didn't work. I find it odd that the Calendar view gets screwed up after going into OWA...
    45 pointsBadges:
    report
  • Technochic
    I agree, that is strange. Is this happening to all users or just one?
    57,010 pointsBadges:
    report
  • BlueWeasel
    Outlook's Calendar no longer works properly after a user goes into OWA. If they avoid OWA then everything continues to work correctly in Outlook on their desktop.
    45 pointsBadges:
    report
  • Qwertykorps
    owa access mailboxes using http(s) while outlook uses mapi. it is strange that one will affect the behaviour of the other unless there is some change is made at the mailbox level. here are a few things that might help you narrow your issue down 1. does this happen to one or multiple users or all users? 2. is this permanent or temporary 3. were the users migrated? if so, does this happen to a user created on the new server? try using mfcmapi and hard delete the calendar and restore in outlook using the outlook /restorefolders switch. see if you can recreate the issue then. if this fixes it, i would say that there is a general corruption and running a defrag and isinteg won't hurt. if you can find a user who is not affected, it might help to figure out what is different about them.
    20 pointsBadges:
    report
  • BlueWeasel
    No, users were not migrated. Yes, it's multiple users (now) If a user never goes into OWA nothing changes. If a user goes into OWA, the calendar issues start in Outlook/at desktop. It is permanent. If I create a new user and go into Outlook the Calendar is fine. If said new user then goes into OWA and then back to Outlook via the desktop the Calendar issue appears. outlook /restorefolders isn't a valid switch...
    45 pointsBadges:
    report
  • BlueWeasel
    I've run just about all of the switches listed here http://www.techgalaxy.net/Docs/Exchange/OL2003_switches.htm and nothing changes things. It's got to be something serverside that's mangling the box.
    45 pointsBadges:
    report
  • Qwertykorps
    yes, my mistake, it's resetfolders. but i would like to see what happens if you forcibly hard delete the calendar via mfcmapi and try and reproduce the issue again also try and reset the high watermark for the exchange virtual directories in iis kb883380 (Step 2) > keep this handy, it's probably the most useful kb for iis related exchange issues since you're on sbs2003 leave the exchange-oma virtual directory alone try and running the isinteg on the server as well
    20 pointsBadges:
    report
  • DigiMark
    Here's a solution... 1. Click on the 'folder list' icon in the bottom left hand corner of Outlook 2. Calendar should then appear as one of the options in the list of folders that pop up in the left menu bar area. 3. Right click on 'Calendar', and click 'Add to My Calendars' 4. Things should be back to normal!
    10 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following