Q:
BSOD - Windows Server 2003 R2 -scsiport.sys error
Windows Server 2003, scsiport.sys, Windows Server 2003 R2, BSOD, Dell servers, Dell 2800, Ultrium LTO-2 Tape Drives Here's the narrative:
After June 2009 MS updates restart, got the dreaded BSOD - scsiport.sys
000000d1
b3d47000
d0000008
0
f7284ef8
This is a Dell 2800 server with internal LTO-2 tape drive. Win2003 R2 SP2 all patches.
On restart the system comes up to "network connections" before it BSOD and
restarts endlessly.
If I uninstall the tape drive in device manager (safe mode) the machine boots but
messages "at least one driver or service failed" but does complete boot. It then
comes up with the Microsoft error twice. After clearing them the machine seems
relatively normal. Even the LTO-2 drive works for backup.
However, if I reboot, I get the BSOD cycle again.
The LTO-2 (Quantum - Cendant) has the latest firmware and driver from Dell.
This was a known issue to Microsoft and Dell and there was at least one "untested"
hotfix published. I tried applying one, KB883114, but got a message saying
that it was unecessary with the latest service pack, which is already applied.
I tried uninstalling the latest MS updates, but it didn't make any difference.
Any clues or ideas appreciated. This is a production server in daily use.
It is one month out of Dell warranty. I am hesitant to pay MS support since
it was their updates that triggered the issue, and on some level they knew
about this.
I posted in MS forums and was advised to pay for MS support.
Thanks for following. Any ideas?
After June 2009 MS updates restart, got the dreaded BSOD - scsiport.sys
000000d1
b3d47000
d0000008
0
f7284ef8
This is a Dell 2800 server with internal LTO-2 tape drive. Win2003 R2 SP2 all patches.
On restart the system comes up to "network connections" before it BSOD and
restarts endlessly.
If I uninstall the tape drive in device manager (safe mode) the machine boots but
messages "at least one driver or service failed" but does complete boot. It then
comes up with the Microsoft error twice. After clearing them the machine seems
relatively normal. Even the LTO-2 drive works for backup.
However, if I reboot, I get the BSOD cycle again.
The LTO-2 (Quantum - Cendant) has the latest firmware and driver from Dell.
This was a known issue to Microsoft and Dell and there was at least one "untested"
hotfix published. I tried applying one, KB883114, but got a message saying
that it was unecessary with the latest service pack, which is already applied.
I tried uninstalling the latest MS updates, but it didn't make any difference.
Any clues or ideas appreciated. This is a production server in daily use.
It is one month out of Dell warranty. I am hesitant to pay MS support since
it was their updates that triggered the issue, and on some level they knew
about this.
I posted in MS forums and was advised to pay for MS support.
Thanks for following. Any ideas?
ASKED:
Jun 30 2009 8:35 PM GMT
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A:
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Microsoft does there best to test patches against all sorts of hardware combination, however they don't have every single hardware combination just sitting there to be tested, and unfortunately sometimes bugs make it through.
