BlackBerry App World requires that your device radio is turned on to continue.

220 pts.
Tags:
appworld
BlackBerry
BlackBerry 9530
PDF Reader
When I try to add the new application by using BlackBerry App World, the below error massage appeared: BlackBerry App World requires that your device radio is turned on to continue. BlackBerry 9530 with v5.0.0.328. I have checked Pakistan in this page. All connections are on and active and the signal is GSM. By the way my mobile operator does not offer BB services to prepaid users. I have to convert it to postpaid. I was downloading repligo reader from the appworld. Kindly help.

Software/Hardware used:
Blackberry 9530, Blackberry Desktop Software, pdf reader, repligo reader, appworld,

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Discuss This Question: 6  Replies

 
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  • jinteik
    try to do battery pull, then connect your phone to your laptop or pc then install the apps using bb website.
    17,330 pointsBadges:
    report
  • Subhendu Sen
    See, if the data services r turned off or on. If it is off then navigate to manage connections icon> mobile network options & make sure it is on.
    27,270 pointsBadges:
    report
  • Xaphar
    I have checked by pulling the battery out with the handset turned on. Problem is still there.
    Device Radio Off
    BlackBerry World requires that your device radio is turned on to continue.

    BlackBerry Services are not active on my phone.
    220 pointsBadges:
    report
  • Subhendu Sen
    Try this:
    manage connections > mobile network > now un check the connection to ur service provider. Then try again.
    27,270 pointsBadges:
    report
  • Xaphar
    Dear Subhendu Sen, I have tried by unchecking the connection. Same problem.
    220 pointsBadges:
    report
  • jinteik
    can you install the apps using  blackberry website?
    17,330 pointsBadges:
    report

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