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Kkdoughe
5 pts.
 Bi-Directional Internal and External Collaboration (UC) Solutions
Collaboration software, Unified Communications software, Vendor selection
I have spent alot of time researching Collaboration Technologies for my customer - a very large Financial Institution.  I see lots of options but mostly in the 'Social Networking' space and for employees to collaborate within the company enterprise.

I am seeking a solution that will allow an internal employee to communicate (securely) with an [strong]external [/strong]customers....via audio/video IM, Desktop sharing, White-boarding, etc.

Does anyone have experience in Vendorsoftware selection of this capability?

Thanks!!

Kati



Software/Hardware used:
ASKED: October 25, 2011  12:43 AM
UPDATED: November 29, 2011  1:42 AM
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IBM software

IBM Conenctions – Social Networking for a business
http://www-01.ibm.com/software/lotus/products/connections/

IBM Sametime – IM, Whiteboard, screen sharing etc
http://www-01.ibm.com/software/lotus/sametime/

Gabe9527
 10,615 pts.
 
Gabe9527
 10,615 pts.
 

Microsoft Lync
If you are looking for an onpremise version use the Server 2010

The new Lync Multitenant hosting pack
Will allow your vendor to build a system that will connect most of the communication technology silos including 3rd party options.

James Murray
 1,795 pts.