Bi-Directional Internal and External Collaboration (UC) Solutions

5 pts.
Tags:
Collaboration software
Unified Communications software
Vendor selection
I have spent alot of time researching Collaboration Technologies for my customer - a very large Financial Institution.  I see lots of options but mostly in the 'Social Networking' space and for employees to collaborate within the company enterprise.

I am seeking a solution that will allow an internal employee to communicate (securely) with an [strong]external [/strong]customers....via audio/video IM, Desktop sharing, White-boarding, etc.

Does anyone have experience in Vendorsoftware selection of this capability?

Thanks!!

Kati

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  • Gabe9527
    IBM software IBM Conenctions - Social Networking for a business http://www-01.ibm.com/software/lotus/products/connections/ IBM Sametime - IM, Whiteboard, screen sharing etc http://www-01.ibm.com/software/lotus/sametime/
    10,955 pointsBadges:
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  • Gabe9527
    Microsoft MS Sharepoint http://sharepoint.microsoft.com/en-us/pages/default.aspx MS Lync - IM, Voice, Video etc http://lync.microsoft.com/en-gb/launch/Pages/launch.aspx
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  • James Murray
    Microsoft Lync If you are looking for an onpremise version use the Server 2010 The new Lync Multitenant hosting pack Will allow your vendor to build a system that will connect most of the communication technology silos including 3rd party options.
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