Hi there, My suggestion is to try to get rather a qualification in ITIL not only A / N + qualification. Today, the big companies are looking more for out of the box thinkers rather than those that can perform only in a very limited area. The focus is rather on problem management and proactivness and the courses that you want to do are dealing more with fire fighting and implimenting known solutions. Yes the information used in those courses is usefull but not enough to get you a good job in the IT environment. Other direction is if you focus on the technical environment and further your studies in Cisco, but at the same time having an overall aproach to IT. ================ This is a similar <a href="http://itknowledgeexchange.techtarget.com/itanswers/how-can-i-improve-my-practical-networking-skills/">question/answer</a>. It's kind of like real estate... rather than location, location, location - it's practice, practice, practice. You need to become proficient and show your value quickly. Know what you know and what you do not know, have an idea of where to go get answers. In other words, IT is more that getting certifications... it's like Will Rogers said, "It's not what you pay a man, but what he costs you that counts." - give the company that hires you good value for the $$ they pay you. Good luck!

Hi there, My suggestion is to try to get rather a qualification in ITIL not only A / N + qualification. Today, the big companies are looking more for out of the box thinkers rather than those that can perform only in a very limited area. The focus is rather on problem management and proactivness and the courses that you want to do are dealing more with fire fighting and implimenting known solutions. Yes the information used in those courses is usefull but not enough to get you a good job in the IT environment. Other direction is if you focus on the technical environment and further your studies in Cisco, but at the same time having an overall aproach to IT. ================ This is a similar <a href="http://itknowledgeexchange.techtarget.com/itanswers/how-can-i-improve-my-practical-networking-skills/">question/answer</a>. It's kind of like real estate... rather than location, location, location - it's practice, practice, practice. You need to become proficient and show your value quickly. Know what you know and what you do not know, have an idea of where to go get answers. In other words, IT is more that getting certifications... it's like Will Rogers said, "It's not what you pay a man, but what he costs you that counts." - give the company that hires you good value for the $$ they pay you. Good luck!