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Pillie
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 Backup incomplete
Backup & recovery
I'm having a big problem with BrightStor ARCserver Backup 9.0. I tried for few days to make a full system backup (c: - e: - System State - System Registry) of my Windows 2003 Server (Domain controller with Active Directory). Every Time the backup is incomplete, because BrightStor skip these files: - Skip Registry Hive C:Documents and SettingsAdministratorImpostazioni localiDati applicazioniMicrosoftWindowsUsrClass.dat. (use System State) - Skip Registry Hive C:Documents and SettingsAdministratorNTUSER.DAT. (use System State) - Skip Registry Hive C:Documents and SettingsAdministrator.INT-xxxxxxImpostazioni localiDati applicazioniMicrosoftWindowsUsrClass.dat. (use System State) - Skip Registry Hive C:Documents and SettingsAdministrator.INT-xxxxxxNTUSER.DAT. (use System State) Why BrightStor skip these files? It doesn't backup the files in use? Sorry for my not perfect english. Thank you

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ASKED: July 21, 2005  10:28 PM
UPDATED: July 22, 2005  10:03 AM
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hi there during the backup were you loged on or not, if yes try to run the back up with a loged off DC. also you might have a corrept admin profile
Last Wiki Answer Submitted:  July 22, 2005  3:42 am  by  Ramheka   0 pts.
All Answer Wiki Contributors:  Ramheka   0 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


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It might be best to set up ArcServe on a separate backup server (if not already done) and back up the target server (target server being “ON” but “LOGGED OFF” as stated above). This should resolve your issue.

To answer you second question, Arcserve will not back up open/in use files unless the open file agent is added…

Poppaman2
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You must select system state in the backup specification, the files skipped are part of the registry and most be backed up with the system state option.

Or schedule the backup to be performed with your user logged off!

Shoghi
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