5 pts.
 Avaya 4610SW VoIP Quality Issue – connecting to Cisco Gear
I have had a 5 User - Avaya Long Ongoing, IP Phone quality Issue that connects to a Cisco POE 3560 switch and a 1841 router with a Full T1. No one can figure out the Poor Quality Issue and Pin Point where its coming from. What would be a Good Tool to use to try an Pinpoint - Findout as to what the cause of this ongoing Issue is and where its coming from.

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ASKED: February 12, 2009  8:32 PM
UPDATED: February 19, 2009  9:52 PM

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Two Questions.
Is the PBX Local or remote?
Does the Switch have QOS enables and configured to give the VOIP trafic priority?