Avamar vs. TSM – an Avamar scale to a large enterprise datacenter environment?

10 pts.
Tags:
AIX
Avamar
Backup and Recovery
Backup and recovery software
Data Center in 2010
Data Center management
EMC
Linux
TSM Backup
We're a large TSM shop. But we also have a large distributed environment where we've recently implemented EMC's Avamar backup solution.  We're now being asked to look at the TCO of replacing TSM with Avamar in our datacenter environment.  We're only looking at our VMware and NAS areas right now.  My question is, who out there has any experience with Avamar in a large datacenter environment?  Our total storage count in our enteprise datacenter(s) is over 500 TB.  My concern is the cost and ability to scale of an Avamar solution.  We are a large AIX-Linux-Windows shop running predominantly on IBM hardware.

Software/Hardware used:
Avamar

Answer Wiki

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I would love to get into a huge debate about this… but will keep it simple.

First, ask yourself these questions:

A. Is it strictly financial or are their other technical reasons for looking at other options?
B. Are you happy with your current solution, vendor relationship and support?
C. Does your current vendor know the answers to A and B?

I can’t share the all the details, but can tell you that looking back were unpleasantly surprised with the project, hidden expenses and costs to get what we needed to meet backup requirements and business expectations. Funny thing is we now have Avamar, EMC NAS, IBM DS8300, XIV, VTS, Tape and still need TSM.

My only suggestion is to get IBM / NetApp and EMC engaged in the decision process and select one as a strategic partner to move forward with.

We now know IBM will do everything in their power to keep you as a client and hold true to the commitments they make. Sometimes they just need a wake-up call or a meeting of the minds. Set up a meeting with the management team of your local IBM software and hardware account reps. It can only benefit you / your company in the long run.

Finally, regardless of who you select I would be curious to know if you could answer “Yes” to any or all of the following?

1. Does the solution meet your business needs, expectations and technical requirements that were originally discussed with the vendor?
2. Does the budgeted solution price align with the actual total expenditures (after year 1 and year 2) ?
3. Where all the costs for services, support, features or upgrade known upfront?
4. Do you value your technology provider as a strategic partner or trusted adviser?

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