Auto-accept on Outlook 2000 client and Exchange 2003 server

5 pts.
Tags:
Calendar
Email
Exchange 2003
Microsoft Exchange
Outlook
Outlook 2000
Outlook calendar
Wondering if someone can help with this query. Set-up up client user mailbox with the auto-accept feature ticked to place calendar directly in the diary and remove the invitation from the inbox. This works intermittently, but does work. I have read that this should only be used with 'resource' mailboxes although I cannot find anyone to explain to me what the technical difference is between a resource mailbox and a user mailbox. Also, my issue is that this works for a bit and then stops. When working - the invitation is received in the user mailbox, is processed, placed in the diary, sends a reply to confirm acceptance and then places the invitation in the deleted items folder. When not working - the invitation just sits in the inbox. The client machine is always running so I just can't see what is causing this - anyone have any similar experience. BTW - the auto accept agent works for us although we need the ability for accept even on duplicates hence trying to get the above method working.

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A resource mailbox is set up to schedule meeting rooms, or other resources like projectors, laptops, etc. The auto-accept is used for those and works properly when the resource mailbox is included in the invite as a resource, not an attendee. It is supposed to work as a booking process. If users invite a resource as an attendee instead of a resource, the invite will stay in the inbox and not be processed just as you describe. It is working as intended. If people are booking YOU as a “resource” that is not going to work very effectively. You need to create a resource mailbox separate from yours if you want it to work this way.

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