Attachments are not opened in Lotus Notes

310 pts.
Tags:
Lotus Notes
Lotus Notes attachments
Hi all, I have sent one mail to recipient with attachments. The mail sent successfully but whenever recipient opens the attachment it is not opened. It's always asking for the password. I've been facing this issue for the past two days. Please post me the answer if you could help. Regards Sarath

Software/Hardware used:
lotus notse admin

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  • Abushahd
    -How many users have this problem ??? Are all users unable to open this attachment ?? -What is the type of this attachment ?? e.g. Excel , PDF ? Please make sure that users who have this issue have this program installed on their PCs... -This is not a Lotus Notes issue ... it is a problem with the program of this attachment ...
    3,980 pointsBadges:
    report
  • 01012013
    only particular user facing this problem.when my colleague sent (with attachments) the same mail to same recipient then the recipient able to open the attachments .only when i sent the mail to that user attachments not able to open.
    all types of attachments.
    310 pointsBadges:
    report

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