AS/400 Window Access

115 pts.
Tags:
AS/400
AS/400 user permissions
AS/400 Windows
I have a user that signs on and cannot access anything that pops up an AS/400 window....F1 help from IBM fields or window function in program display files....is there an authority issue, user profile issue,  job description issue that would limit this user from that access....other user can sign on and work through this just fine....any help would be appreciated....thanks. Dan

Software/Hardware used:
AS400 OS

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  • CharlieBrowne

    Is the *DEVD the same for both users?

    Are they both accessing via the same software?

    Is there any error message in the joblog for the user that you are having problems with?

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  • ToddN2000
    Have you tried having the user sign on to a different device and see if they still have the same issues? This may point to a profile issue? If the problems no longer exist it may be a device issue.
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  • TomLiotta

    ...anything that pops up an AS/400 window....

    Please explain "AS/400 window". Are you referring to GUI panels or terminal emulation ("green-screen") windows? The two different kinds of display "windows" would have very different characteristics and potentially very different issues.

    Tom

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