180 pts.
 AS400 – Sysopr MSG ” CHG0064″
Message ID "CHG0064"

Message   "Please mount the tape from Account Reconcilemnet Services"  ( G C)

 &n Recovery. . . . :   Enter 'G' when ready or 'C' to cancel.

 

What it means and what steps should be taken?

Thanks.

 



Software/Hardware used:
AS400 V5 R3
ASKED: May 19, 2011  6:20 AM
UPDATED: May 23, 2011  3:07 PM

Answer Wiki:
This does not sound like any standard IBM error message I know of. Are you installing or upgrading a software pakage? If you are, then find the tape from the "<i>Account Reconcilemnet Services</i>", put it in the tape drive, enter the letter g on the message line and then press enter. A little more information about what you are doing may get you a better answer.
Last Wiki Answer Submitted:  May 19, 2011  6:14 pm  by  Teandy   5,830 pts.
All Answer Wiki Contributors:  Teandy   5,830 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


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We do need more info to give you a better answer

 3,175 pts.

 

The message ID CHG0064 and text that includes “Account Reconcilemnet Services” is almost certainly an application message. We have no way to know for sure what it means.

It looks like it means someone should mount a tape in the tape drive, and then type ‘G’ in the message display and press <Enter>.

Usually a ‘G’ tells programs to ‘go’ and ‘C’ tells programs to ‘cancel’. You respond to the message with ‘G’ after you mount the tape in the drive because you want the program to start going again after a tape is ready.

But we can only guess because we don’t have the same programs that you have.

Tom

 108,195 pts.

 

Thanks everyone for the reply and suggestions

I was not installing any application when this message appeared, bytheway I already passed this message to our development/software support team for further investigation

 180 pts.

 

If you receive the message again, use F9=Display message details to determine which job sending it.

 5,670 pts.