AS/400 reserve batteries

40 pts.
Tags:
AS/400
AS/400 Power Supplies
Our AS/400 has been unplugged from utility power supply and will not power up. IBM states we need to jump-start the batteries in the bottom of the main cabinet, which we have located and appear to be similiar to car batteries. How do we recharge these batteries so that we can power up the system?

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If mains (utility) power is supplied to the box, then it shoudl trickle charge the batteries.
leave it connected for a couple of hours, then fire it up.

If it eventually expired uncontrolled from lack of battery power, then the system may be in an uncontrolled state, and you will have to use the front panel to manage its start up. It involves pressing buttons and arcane knowledge of 2 digit state codes – all in a manual somewhere, but its years since I had to do that.

If it doesn’t power up then, why not call IBM and get explicit details from them? – you *are* on support? – That’s what you pay them for…

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  • Mhsuttg
    Without power it is impossible to use the front display panel, it does not have any power either. We also do not have a maintenance contract on the machine any longer as it is being surplussed.
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  • Yorkshireman
    Sorry, are you saying there is no power connection? to reiterate - 1) Connect to power - go have a 3 course lunch 2) return hours later, press 'power on' 3) Await results via a connected console If it's scrap and not on maintenance, do you care? If 'management' don't want trheir data go walkabout in the world from the scrapyard then they'll have to pay IBM to come and fix it. BUT If this is a potential for you to take home and nurture, then it's important - we need to find a solution. If it is really really old, best examine it internally for battery degradation. - make friends with an engineer - and start reading the manuals - the engineering manuals may be on line somewhere in the ibm.com site.
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  • Whatis23
    We had an old model 840 3 years ago and the internal battery had to be replaced. Here is the link we used to detemine the part number from IBM: http://publib.boulder.ibm.com/infocenter/iseries/v5r3/index.jsp?topic=/rzar5/rzar5batry.htm We fortunately had maintenance for IBM to swap out. It took the CE a few minutes to replace so it must not be too difficult, hopefully you can find the service manual somewhere on IBM's website.
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  • Mhsuttg
    This machine has Protected Health Information that is required by federal law to remain confidential... surely you have heard of HIPAA?
      If we cannot find a way to jump-start the batteries
    we will have to destroy the disk drives. We are a state agency and there is also laws about what we do with all equipment so it will most likely go to another state agency or at least they get the first option to grab it. It will certainly be less useful w/o the disk drives but we may have to do that.
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  • mcl
    Quite a little dilemma. I guess the question is do you need to retrieve the data? If not, then pull the drives and destroy them. There are companies that will shred drives - and there are a variety of other ways to erase the data. I work for the US Department of Justice - we have specific proceedures to follow when "excessing" computer hardware - which includes sanitizing the drives - unfortunately, we have no specific written proceedures for AS/400 drives. (All the proceedures we have are written around Windoze) If you need to retrieve the data you may need to pay someone - or you can do as Yorkshireman suggests and just plug it in and wait a bit - OR - get inventive. Disconnect the batteries - mark the cables and battery terminals first so you know how to reconnect it all. Get a car battery charger and charge the suckers up. Carefully connect it all and see if it works. If it doesn't work, you haven't lost anything but some time. Good luck. regards Mike
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  • Mhsuttg
    Well, the powers that be decided that we would just remoive the disk drives and destroy them, which we have completed. Ther actual cabinet was mived to the warehouse for surplus items and they dripped it off of the truck... needless to say, the machine is now toast so this discussion may be terminated! Thanks to all for your advise and suggestions but dropping the dang thing sure worked!
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