as400 printing issues

5 pts.
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AS400 Command
I have a ta 3501 kyocera mfp! My customer is trying to print a report say 150 page report but they only want pages 5-20 and they select that but it prints the whole report?? ideas?

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  • TomLiotta
    How are they sending spooled files to the printer? Typically this issue arises from using LPR/LPD without a configuration that supports page ranges. Show us the configuration of the device description and/or the output queue, and we'll see if anything can be done. -- Tom
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