25 pts.
 AS/400 Printer will not stop printing 1st page of document
I have a HP printer setup as a network printer in the AS400 and it will not stop printing the first page of anyting sent to it. Literally there is no end to the printing. All other printers o.k. What is the problem?

Software/Hardware used:
ASKED: March 9, 2011  4:05 PM
UPDATED: March 15, 2011  3:32 PM

Answer Wiki:
If you are printing the same spool file and different printers, and you only have this problem with one of the printers, my guess is it is in device description for the printer. Compare the Device description for this printer and another one that is similiar. You will problably find some value that is different. Change it and try again. Let us know what you find.
Last Wiki Answer Submitted:  March 9, 2011  4:23 pm  by  CharlieBrowne   32,835 pts.
All Answer Wiki Contributors:  CharlieBrowne   32,835 pts.
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Have you resolved he issue?
We would be interested in knowing what the problem was.

 32,835 pts.

 

Please confirm the printer make and model and attach a copy of the AS400 printer device configuration. We can then review it for errors.

Also are you using the integrated NIC/printer server card that came from HP? Or are you trying to use an external 3rd party device? That may impact how the device needs to be configured.

 2,680 pts.

 

Hello and thank you for trying to help.

We are using a HP LJ 4015 and using the internal NIC card that came with the printer. The printer is accessed for Windows via a print server and setup in the AS/400.

Keep in mind this printer has been around for 4 years and it seemed to happen after upgrading version for the NaviLine/Sungard software.

 25 pts.

 

I’m sorry but I have a copy of the screenshots for the device configuration but do not know how to attach a document to this post.

 25 pts.

 

We have a 4015n defined as follows:

DEVD        PRT52   
OPTION      *BASIC  
            *PRT    
                    
DEVCLS      *LAN    
TYPE        3812    
MODEL       1       
LANATTACH   *IP     
PORT        9100    
ATTACH      *DIRECT 
ONLINE      *YES    
FONT                
            11      
            *NONE   
FORMFEED    *AUTOCUT
SEPDRAWER   *FILE   
SEPPGM      *NONE   
PRTERRMSG   *INQ    
MSGQ        *CTLD   
            QSYSOPR 
              QSYS  
            03/15/11
ACTTMR      170     
INACTTMR    *SEC15  
LINESPEED   19200   
WORDLEN     8       
PARITY      *NONE   
STOPBITS    1       
TRANSFORM   *YES   
MFRTYPMDL   *HP5SI 
PPRSRC1     *LETTER
PPRSRC2     *LETTER
ENVELOPE    *NONE  
ASCII899    *NO    
IMGCFG      *NONE  
CHRID       *SYSVAL
RMTLOCNAME             
            10.173.1.62
                       
                       
                       
WSCST       *NONE      
USRDFNOBJ   *NONE      
              *NONE    
USRDTATFM   *NONE      
SYSDRVPGM   *HPPJLDRV  

Hope this helps.

 5,670 pts.