AS/400 UPS breaks, stops computer, and it’s out of warranty

45 pts.
Tags:
IBM 9406
iSeries
iSeries error messages
I have AS400 [strong]9406-510[/strong].

My AS400 was connected to UPS "PW9125", the UPS is broken. I disconnected (all cables) the UPS from AS400 and directly plug AS400 to wall outlet.

I start IPL, but it stopped at code A6005090 (the light, like lightning   was on).

What caused the code A6005090 ? Is it possible that because AS400 still contains some info of UPS ?  I don't have maintenance contract on this AS400 anymore. I called IBM support, they will charge $1,250/hr + part, it is very expensive.

Is there any company that do service on 9406-510 with reasonable price. This is urgent.

Another question, do you think that if I replace the UPS I might be able to bring up AS400 without any problem ?

Thank you.



Software/Hardware used:
software / hardware

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A6005090
A600 50xx It may indicate an Operations Console error.
See Troubleshoot system reference code (SRC) data for Operations Console.

http://publib.boulder.ibm.com/infocenter/iseries/v5r3/topic/rzajr/rzajrtroublesrc.htm

SRC List

http://publib.boulder.ibm.com/infocenter/iseries/v5r3/index.jsp?topic=/rzahb/srclist.htm

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  • TomLiotta
    Is there any company that do service on 9406-510 with reasonable price. This is urgent. Those two sentences almost contradict each other. In order to give reasonable response to an "urgent" request, someone almost has to be sitting around doing nothing, near by, for possibly extended periods of time. In a given region, there might be few hardware service calls. And when a call is "urgent", it might be expected that "less urgent" calls would be disrupted. Further, an "urgent" call implies a need for quick access to appropriate transportation. Any time spent in transit cannot be used to cover other customer calls. Maintaining qualified staff to respond to urgent calls for a system with high reliability should be expensive. As for A600 5090 , I'd suspect that it is more than an Operations Console issue. But we don't know what version/release of the OS is installed. AFAIK, V5R3 can't install on a 510; so we need to look back at least to V5R2. Try a Problem Analysis guide from V5R1, which might even be too new but it's the est I can find right now. It might be reasonable for a general programmer to follow the steps from the guide. Ideally, someone can locate an on-line copy of Problem Analysis more appropriate for a 510. Tom
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  • djac
    I've found other info that the SRC code given may indicate a disk or disk IOA problem. Are you sure you have plugged EVERYTHING back into the mains? Is there a chance that one of the towers is not powered up?
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  • mcl
    IBM documentation shows if the A6005090 code is on for more than 10 minutes, to do a LIC-PIP11 proceedure. The first line of that states "For use by authorized service providers" Most of the error codes discussed in that procedure have to do with disk errors - which could be a simple as not having something connected - if you are lucky. Google the error code of that procedure code - you should fine more info. Regards Mike
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  • Spouapinya
    Hello TomLiotta, Thank you very much for your help. It is not really urgent....urgent buI just need to get an answer quick so I would know what I have to do next. Sorry, it is 9406-510 v3.7 (very old), 2 towers, mirroring. I can't find the code A6005090 on manual. This code appeared during IPL. I'm not sure if this problem is related to the UPS (I disconnected AS400 from the UPS and directly pluged AS400 to walll outlets.
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  • Spouapinya
    Hello Diac, Thank you for your help. I'm sure I disconnected all AS400's cords from the UPS and pluged them all directly to wall outlets. The code A6005090 appears during IPL. I'm not sure if this problem is related to the UPS.
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  • Spouapinya
    Hello Mike, Thank you very much for your help. The code A6005090 didn't change, it stays there for ever. This AS400 9406-510, v3.7 is mirroring (2 towers). If disk error it supposed to be able to complete IPL, is that correct ?
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  • TomLiotta
    ...it is 9406-510 v3.7... Ouch. You realize that that's like asking Microsoft to send a technician to fix maybe a Windows NT Server install on, say, an old Pentium II box...? I suspect there'd be a hefty fee. Anyway, how long was this system in continuous operation? If it's been regularly IPLed, how long has it been since it was physically powered down for long enough that the components cooled to room temperature? It's good to see mirroring mentioned at least. Tom
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