Comments on: ARCserve 2000 issues

By: davidmichel

davidmichel — Mon, 23 Mar 2009 16:48:40 +0000

What version of Windows is running on the Compaq Server?
Was the Client Agent previously installed on this system?
Try uninstalling, restarting the system, and then reinstalling.
Check the Client Agent log.
I’ve not used ARCserve 2000 in years so this path might be a little off but should be close enough for you to find it, or just do a search.
C:Program FilesCABrightStor ARCserve Backup Client Agent for Windowsntagent.log

By: arcserve 2000

arcserve 2000 — Thu, 03 Jul 2008 12:15:53 +0000

[...] Agents onto a Compaq Server. I ran the Register IT and received a successful registration message.http://itknowledgeexchange.techtarget.com/itanswers/arcserve-2000-issues/Public Advisory: 02.09.05 // iDefense LabsBrightStor arcserve 2000 Backup for Windows (Japanese [...]

By: dogbreff

dogbreff — Fri, 26 Aug 2005 08:24:45 +0000

Whilst I know this reply is pants it will give you something to read whilst the smart replies come in.
CAUSE
This is for the 7031 error and this issue may occur if the server is infected with the Code Red worm or a variant. The worm can cause the IISAdmin service and other services that depend on the IISAdmin service to stop.
RESOLUTION
To resolve this issue, you must remove the worm from the computer. A tool is available to remove the back door that is created by the Code Red II worm. For more information about this tool, visit the following Microsoft Web page:
Tool to remove obvious effects of the Code Red II worm (http://www.microsoft.com/technet/security/tools/redfix.mspx)
Contact the vendor of your virus protection software for information about how to remove the worm from the computer.
Forgive me if your updates are in place and AV is working fine.

By: dcsys99

dcsys99 — Fri, 26 Aug 2005 07:02:02 +0000

Welcome to CA’s forced upgrade hell. If you decide you don’t want to trash it an buy something else, try some of the following:

Make sure the service account is set up properly to log on as a service and that it has at least backup operator priveleges. Try changing the password and then chaging it in the service startup properties.

Check the Windows event log for more info – it may give you a better clue.

Check CA’s support site – the knowledgebase still has Arcserve 2000 info.

Dave