Lotus Notes error when archiving any email

45 pts.
Tags:
Lotus Notes archiving
Lotus Notes archiving error
Lotus Notes email
Lotus Notes error messages
Lotus Notes errors
When archiving any email that was sent using stationery, it gives me the error "Notes error: Some documents were not archived because they had already been pruned. See the archive log for additional details." Unfortunately, our administrator has turned the log off. Can anyone please advise how to archive these emails?

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Thanks. We'll let you know when a new response is added.

I have had advice from someone I work with who advised:

Stationery is not supposed to archive. (it’s stationary stationery)

We have problems with stationery where docs created from it don’t archive. This occurs when the creator does it by double-clicking the stationery item instead of using the New –> Memo – Using Stationery from the Stationery menu option

but thankyou for time you spent Technochic

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  • Technochic
    Are you archiving using Outlook auto-archive or some other method? Please provide details, program, version, patch level. Thanks.
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  • SharonE
    I am manually archiving these files. I am using v 6.5.4 of Lotus Notes. Thanks
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  • Abushahd

    Hi there,

    Does the database have a Qouta . if it does please remove the qouta first then check it out .

     

    Best Regards

    3,685 pointsBadges:
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  • BruceWayne
    First try to do Shit + Ctrl + F9 to see if it work better
    If not, ask to your Admin to do a Fixup & a Compact on your mail file.

    4,110 pointsBadges:
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