Okay, here is a 4 part question I have. I thought I would include all 4 in one so I would not have to come back and ask again in case I was wrong in my understanding.....
How can appropriate service levels be established for a network in the areas of:
c. Response time
I do understand what they all are but I need to understand how to apply them:
Availability is defined as the amount of time a computer or telephone system is available for processing transactions or telephone calls.
Reliability is a measure of how dependable a system is once you actually use it. Reliability accounts for the time that it will take the component, part or system to fail while it is operating. It does not reflect how long it will take to get the unit under repair back into working condition.
Response time is the time it takes a system to react to a given input. In voice recognition, response time typically refers to the amount of time required for a word to be recognized once the end of the word is detected.
Throughput is the actual amount of useful and non-redundant information which is transmitted or processed. Throughput is the end result of a data call. The amount of data moved successfully from one place to another in a given period.
Thanks again in advance......