Appointments BlackBerry Server
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Q:
Appointments BlackBerry Server
Calendar, BlackBerry, BES, BlackBerry Enterprise Server
We put blackberry on the blackberry server so it will synch to the computer. Some appointments were cancelled off the calendar last week and when blackberry was hooked up, the appointments appear back on the calendar. What do I do to get the ones that were changed and/or cancelled back off the calendar?
ASKED: Jul 17 2009  7:57 PM GMT
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Schmidtw
10505 pts.
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A:
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When syncing mobile devices you have to choose which devices have priority.

When the appointments on the server were made, you synced the blackberry...it then accepted those appointments and added it to the blackberry's calendar. You then got rid of the appointments on the server, and after syncing, the server calendar now copied the ones on the blackberry. There is a setting (forgive me for not being able to tell exactly how to find it, as I am not by our server), that tells you which device has priority for that sort of thing.


Hope this helps!

-Schmidtw
Last Answered: Jul 19 2009  5:54 PM GMT by Schmidtw   10505 pts.
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Technochic   40210 pts.  |   Jul 20 2009  2:57PM GMT

Yes this is true, we have issues with new users who did not make the correct device the priority. Our blackberry admin always makes sure she gives them this information when she adds a new account now. Live and learn!

 

Kelvinsw   265 pts.  |   Jul 24 2009  7:23AM GMT

FYI:
 <a href="http://kb.iu.edu/data/alov.html" title="http://kb.iu.edu/data/alov.html" target="_blank">http://kb.iu.edu/data/alov.html</a>

To change the settings for wireless message synchronization:

1. On your device, open the Messages screen.

2. From the menu, choose Options, and then select Email Reconciliation.

3. Select Wireless Reconcile. Click the trackwheel and select On to activate wireless reconciliation, or Off to deactivate.

4. To customize deletion behavior:

* Scroll up one line to “Delete On:” and click to open a menu. Select Change Option, and:

o To have deletions in your Exchange mailbox affect your handheld and vice versa, select Mailbox & Handheld.
o To have deletions in your Exchange mailbox affect your handheld but not vice versa, select Handheld.
o To have your device ask if you want to delete an item from your Exchange mailbox whenever you delete that item from your BlackBerry, select Prompt.

* Scroll down to “On Conflicts” and click to open a menu. Select Change Option, and:

o If you want the BlackBerry to delete or add items to match what you see in Outlook if a conflict occurs between the two, select Mailbox Wins.
o If you want Outlook to delete or add items to match what you see on the BlackBerry if a conflict occurs between the two, select Handheld Wins.

 
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