AS/400 AP check printing

55 pts.
Tags:
AS/400
AS/400 printing
Checks started printing on wrong number. How do I fix?

Answer Wiki

Thanks. We'll let you know when a new response is added.

Sounds like a possible alignment issue. When loading the forms into the printer, how many checks are needed to load into tractor feed before the first printed one? some time it’s 2 or 3 depending on the check stock. So when you do a check run and it asks for starting check number you need to add this “extra”. For example loading forms into printer check numbers 200,201,202 are needed to load the tractor feed. The first printable check number would be 203. Check numbers 200,201 and 202 become waste and should be voided.

Discuss This Question: 13  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • Michael Tidmarsh
    Welcome to ITKE, mculleny! Can you tell us which program you're using?
    30,585 pointsBadges:
    report
  • mculleny
    I really am not sure what program I'm using. Maybe the following will help you out. After I sign on to the AS400 there is a menu screen. At the top of the menuscreen it says: K B M menu. Off to the right there are a series of numbers: R 2.0 9805. Is that of any help?
    55 pointsBadges:
    report
  • Michael Tidmarsh
    Yes, that helps greatly! With it being an AS/400 problem, I'm sure one of our experts will come around shortly to help you with your problem.
    30,585 pointsBadges:
    report
  • ToddN2000
    Are you printing on pre-printed check stock or does your program generate the entire check layout?.. Are your checks on a tractor feed continuous feed or individual sheets?
    11,245 pointsBadges:
    report
  • mculleny
    Pre printed checks and continuous feed
    55 pointsBadges:
    report
  • mculleny
    No, that is not the problem. The checks always start printing on the first check. This time when I starting printing the checks somehow, and were still trying to figure out why, someone's e-mail message printing on the first check. Now the sequence is out of order. My problem is how do I go about starting the reprint. I saved the file in the print Q.
    55 pointsBadges:
    report
  • ToddN2000
    2 questions. When looking at the spool file in the outq do you see the e-mail message ? I hope not, that would be a whole other issue. The only other possibility, is this a shared printer? Can someone else have print access when you are trying to print a  check run? You could check user profiles to make sure nobody has this outq set as their default. If the email is printing from a PC based application and you know who it is you may want to see what they have set up as a default printer. Maybe they printed by accident during your check print.
    11,245 pointsBadges:
    report
  • azohawk

    It sounds like between the time the checks were loaded onto the printer and the checks started actually printing someone snuck a different item (the email) to the printer. That is an issue you need to resolve with your procedures tomorrow. 

    Your immidiate issue however is a tad more pressing.

    Depending on the software you are using to print your payroll a couple of things.

    1) Start printing at a page that correlates to the new first check number that is available. This is really a last ditch solution as the first check(s) are still an issue.

    2) If you do a reprint checks, can you enter a new starting checking number based on the checks that were not printed on? (Best scenario).

    3) Reprint checks with next available sequence number (you would have to destroy all of checks with numbers associated with the original run.

    One of the reasons I like using a forms printing application and printing on blank check stock.

     

     

    435 pointsBadges:
    report
  • mculleny
    Yes, that does sound logical someone sent a job to my check printer before I started printing the checks. With the assistance of someone from another location I was able to reprint the checks using your option #1, but I had to void three checks and reprint those separately. What I really want to do, if this happens again, is to use your option #2, restart the whole process and start with a new check #. Can you give me step by step instructions on how to do this? Thanks
    55 pointsBadges:
    report
  • azohawk

    That will be depend on the package you are using as each package has its own way of doing it and it has been a good 8 years since I worked where we printed our own checks locally. So, I'm not really going to be able to answer that specific of a question.

    Look at the different menus and options somewhere there should be an option to reprint. It could be a paramater to mark in the print checks menu option to reprint.

    Try looking in the manuals or contact vendor support line if you can't find the option.  It is possible that the package will reprint, but will cancel/mark as used all of the current run.

    435 pointsBadges:
    report
  • mculleny
    Thank you very much for your assistance. I will try to look for my answer using your suggestions.
    55 pointsBadges:
    report
  • Jan812
    Hi mculleny, on your concern regarding reprinting the check.  you first need to clear the buffer on the printer. do this in 3 steps(assuming this is a shared printer and you are using an AS400 emulator):
    1. OS side(windows or whatever is installed on your computer) you need to clear the pending document on the installed printer in DEVICES and PRINTERS,  you can do this by the option "See whats printing".  it should be empty.

    2. as400 emulator side:  you need to end the device/printer(use the WRKWTR command), remember to start it again before starting to print

    3. printer/machine side: if the printer offers the option to clear the buffer please do so.  on my experience we use an IBM 6400, you can do this by stopping the printer and pressing CANCEL a couple of times.

    you can verify that the procedure has worked because if your start the printer, it won't print anything and the as400 emulator would display a prompt.

    Next, on the as400 emulator, use option 2 (CHANGE), press F10 and pagedown to view more options.  change the start page to the same page as the check.  You should now start your printing at the exact check where you stopped. 
    140 pointsBadges:
    report
  • WoodEngineer
    Does your check spool file include a form type other than *STD?  A form type of "PR_CHKS" or "AP_CHKS" will give you more control when it is time to print.
    6,680 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following