Any CRM not based on marketing?

5 pts.
Tags:
CRM
Microsoft Dynamics
I need a simple CRM to assign incoming emails to my staff, and to view their communications between each other. Shocked that I can not find any such thing available! Somebody pls help!

Software/Hardware used:
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I’ve written about Microsoft Dynamics CRM a couple of years ago and remember that it will re-route incoming e-mails to staff. You can get a free trial pkg and see if it works in your environment at http://crm.dynamics.com/en-us/home.

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