From time to time I have Customers who feel as though I am taking money out of their pocket by informing them that they need to update their Anti-Virus Subscription and/or their Security Subscription (ie SonicWall). Can someone provide me with supporting documentation that speaks specifically to why they should renew their Subscription? I would like something from a 3rd party source to present to these persons. Thanks.
December 7, 2005 3:59 PM
December 8, 2005 7:37 AM