Answer Etiquette

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ITKE
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We wrote how questions should be better asked, what about answering?

What "Best Practices" should we follow when replying?

Answer Wiki

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Discuss This Question: 11  Replies

 
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  • BigKat
    Let me add an answer to my own question :) First, the Answer section should be only that. Answers (and explanations of them). This will make it more organized. If more information is needed, ask for it in the Discussion section.
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  • BigKat
    Kat Good point on using the answer section for answers. Also an good answer is one that will solve the problem. We encourage members to copy and paste and answers that are in the discussion are into the answer section and give credit to the answerer, As a community the more members help edit the site the better it will become. One thing i have been thinking about is allowing users to vote answers up and disable the wiki portion of the site. What do you think about that type of functionality? Thanks Sean Community Leader.
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  • Technochic
    Along with asking for more information in the discussion section, when providing the additional information, that should also go in the discussion section. Most of the time this is what people do, but sometimes they put it in the answer section. You are right BigKat, answers should be answers and discussion points should go in the discussion section.
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  • Technochic
    I don't like the idea of disabling teh wiki portion. Sometimes there is a better answer than the first one posted and the person posting an additional or better answer should be allowed to do that in the answer section.
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  • BigKat
    yeah, I think that the wiki functionality is good, simply because it seems to take a couple of tries to get code to layout cleanly (for me anyway :) ) Maybe a preview option besides adding (especially on discussions which can't be editted)
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  • carlosdl
    When improving an answer, do not delete previous answers unless they are completely wrong or misleading. If you accidentally overwrite an answer because the other user was writing his/her at the same time, please revert the answer to its previous version, and add yours after the other one. ----------------- I'm not sure about the wiki functionality. Most (if not all) members add their answers after or before other answers, and sometimes users delete them, but it is really rare when a user edits/modifies other's answer. So, I think it is not really working as a wiki.
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  • BigKat
    is there some way the page can have a hidden version number field and when the improve this answer is clicked, the code could compare the version in the database to the version in the submission, and if they don't match bring them up side by side so the submitter can incorporate what they just typed into the newer version (if necessary) It is hard to know if you step on someone else's answer, if you never saw it.
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  • BigKat
    Kat You can always look at the history but that is a good suggestion we will look into/
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  • BigKat
    Perhaps we should add a category for Homework questions. Answers would not be solutions, but guidance and suggestions as to how to go about doing something. give a man a fish and feed him for a day... teach a man to fish and feed him for life
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  • ITKE
    Hi BigKat, We try our best to discourage homework questions from the site, because we think it takes away from the "enterprise IT" community who need answers to real-life issues. We'd ask that if you see what looks like a homework question (we can't always catch them all), flag it to our attention or e-mail us to let us know. You can also just post into the discussion "this looks like a homework question" and we'll see it. We really want to keep the IT Knowledge Exchange community a place for enterprise IT pros. Thanks, Jenny Community Manager
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  • BigKat
    [...] of our most active members, so check them out for some great tips on asking and tagging questions, answering questions and general uses of IT Knowledge [...]
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