Can anyone recommend a book that would explore how consumer research can be used to increase the value and the use of your customer database? I not looking for a standard MR or CRM book I am kinda looking a combination of both deciplines.
Free Guide: Managing storage for virtual environments
Complete a brief survey to get a complimentary 70-page whitepaper featuring the best methods and solutions for your virtual environment, as well as hypervisor-specific management advice from TechTarget experts. Don’t miss out on this exclusive content!