An interesting Problem with OWA (W2K, Exchange 5) with IE access. Users can work with Mozilla&Co, but not with IE.

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Tags:
Administration
Application management
Exchange 2000
Maintenance
Microsoft Exchange
Microsoft Windows
Outlook
Tech support
Windows 2000 Server
Hallo, I have an interesting Problem with OWA with IE (Win2000, Exchange 5.0, IIS, the PC is also a ADS-DC). The user don't see the middle Frame (.../username/inbox/?cmd=contents) in OWA, and the Login-Window comes again and again, till it comes not and in the Middleframe stays "Loading". Log-Files on Server: 401.5 Error(ISAPI/CGI Authorization Error). Strange is that it has earlier worked, and with Mozilla/Firefox works even now, so it is not a Problem of too much Security, imho. Sometimes works even in IE, if one have tried 20-30 times, and works then for some time. I couldn't see any dependency to Windows internal authentication over IE. Could somebody please please give an advice. Thanks a lot, Eukky1
ASKED: March 18, 2005  8:47 AM
UPDATED: May 13, 2005  5:13 AM

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Have you tried adding the OWA address to the Trusted Sites group in IE?

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  • ColinNZ
    Was this server promoted to a DC AFTER IIS was installed? When IIS is installed, it sets up IUSR and IWAM accounts - in the local SAM database if a member server, or in AD if a domain controller. If a member server with IIS installed is promoted to a DC, then the local SAM accounts are now inaccessable - so certain things in IIS stop working. A clasic example is the logoff screen in OWA. One fix is to uninstall/reinstall IIS. Although I'm not sure if you can do this after Exchange is installed. There are KB articles on how to fix this manually - but lots of misinformation (even from Microsoft... It's NOT a permissions problem!!) also. If this is your problem, and you can't reinstall IIS, check out (just as a starting point): KB 269367 and KB 255770 Regards Colin
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