One of the guys has recieved an important email a week ago but didn't realise until today as it was filtered into junk mail. The email was sent from a contact that he often receives emails from and filters into his inbox as normal without a problem.
I have checked the email for any sexual references that may have been picked up but found nothing. It is a legitamet company email. (Unable to provide details of the email due to it being to a trading department from an investment bank and therefore holds confidentional info). The guy has no rules setup in his outlook and i have checked his junk mail filter which is set to low (the same as mine). The email was not quarinitined as it managed to go through message labs without a problem and was not blocked. If i forward the message from his junk mail to my email it goes straight into my onbox...The guy has received an email since this occassion from the same contact of which was filtered into his inbox.
ANy ideas why this would have been filtered into his junk mail??
Windows XP, Outlook 2003
April 20, 2010 12:20 PM
April 20, 2010 11:13 PM