15 pts.
 after upgrade to XP SP3 – remote desktop does not minimize an let background program come to fore-font
we use remote desktop to access a program on server - at certain point in this program we are able to select a process button - which would activate a print job and bring a point of sale program (located on the pc - not the server) to the fore-front with data from the server program populated into it. The data is populated but the program is not brought to the fore-front as before

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ASKED: December 4, 2009  4:52 PM
UPDATED: December 8, 2009  6:19 PM

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It sounds like the application may have taken advantage of a RPC security vulnerability that was fixed in SP3. You are going to have to talk to the POS support people because the script may need to be re-written.

 27,310 pts.

 

Mshen, thank you for your response, i am still a little confused; I understand that the service pack three has an upgrade to the Remote Desk Top version and the upgrade includes security updates. Particulary to stop an opening that would allow someone to access with out authority. I am not sure how that would effect which program comes into focus on the terminal itself. The data is passing from the server program to the terminal program (this it where i would think the update would show its effect) the focus from the server program to the terminal program is not happening.

thank you

 15 pts.

 

Let me make sure I understand this clearly. You login to a server using Remote Desktop. You fill out information on a form or application on the server. You click on a “process” button, and it will populate a POS form on your local PC. The only part that does not work is the last part where it makes the POS form the active window on your PC. Is this the correct flow of events?

If the above is true, there are several processes that must be understood. Here are a few questions to start with.

1) What is the purpose of the server. Does it host the POS application running on your local PC?
2) Is your POS application running locally and updating the server database on a transaction by transaction basis or is it running live on the server?
3) Is the “process” button some sort of macro or script? If so, you should look at the script or macro and make sure it is still working; specifically, the part of the script or macro where it would maximize the POS window.
4) Does this work on a non-SP3 machine?

 27,310 pts.