After Outlook 2010 upgrade, it crashes with the error code 0xC0000005

5 pts.
Tags:
Microsoft Outlook 2010
Microsoft Outlook error messages
My company remotely upgraded my laptop with Office 2010 from 2007 and all programs except Outlook seem to be functioning properly. After I establish VPN connection to get my e-mails it crashes with the following error code I pulled from the error report: 0xC0000005. I did repair process but it still crashes! Outlook 2007 never did this. I have not contacted our help desk at this time

Software/Hardware used:
Win XP Dell D620 laptop

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Hi,

Your
outlook has been crashed than it may be possible that you have lost all email
information from outlook. So should try to repair the outlook. The software has ability to repair the corrupt outlook file and recover all email messages, contacts and attachments from outlook

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  • mariapete
    As Outlook has crashed, so there is a strong probability of a corrupt PST file. You need to repair your corrupt PST file with proper mechanism. You can choose any of the repair tool but you need to first check the level of corruption in Outlook. As if the corruption is high then Scanpst.exe will not help and you need to use an extensive tool to repair outlook PST file. You can check a comparison of these tools and can check the proper reliability here:  http://www.authorstream.com/Presentation/janeparker-1341965-pst-repair-tool/Hope this will help.RegardsMaria
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  • TomLiotta
    As Outlook has crashed, so there is a strong probability of a corrupt PST file.   There is no indication at all that a .PST file has anything to do with this member's problem. Trying to get someone to buy your product when there is no evidence that it will help in any way at all, especially when the member is experiencing real trouble, is a very poor way to do business and does not create a good impression of your company.   Tom
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