Home > IT Answers > Lotus Domino > After deleting a message in Lotus Notes, it does not go to trash folder
Smith1017
5 pts.
 After deleting a message in Lotus Notes, it does not go to trash folder
Lotus Notes 6.5, Lotus Notes 6.x, Lotus Notes Mail File
When I hit delete to get rid of an e-mail, I don't know where it goes. It is not in the trash folder and also the trash folder is missing a few buttons at top, like "restore" and "restore all". It just started doing this and I have no idea how to change it back. I've made sure the "allow soft deletion" option is selected and it doesn't make a difference.

Software/Hardware used:
Lotus Notes 6.5
ASKED: May 5, 2010  1:15 PM
UPDATED: May 11, 2011  9:27 AM
RELATED QUESTIONS
Answer Wiki:
It seems that your mailbox structure has problems ! I suggest you to refresh your design, and if it is not suffisant, to replace your design. After that, you will see all your missing buttons in your trash folder...
Last Wiki Answer Submitted:  May 6, 2010  1:51 pm  by  BruceWayne   4,075 pts.
All Answer Wiki Contributors:  BruceWayne   4,075 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


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Hi, I dont know if you already solved this issue.. Anyway, I suggest to run the mailfile maintenance then replace the design of your mailfile.

jhamn
 750 pts.
 

Great! Having this issue and tried to replace design, it works!!! THANKS!!!

Biqque
 10 pts.
 

In Lotus Notes Domino 8 installed in one of my users system.
when he deletes any mail from inbox it will be in trash ok..
when he restores from trash it wont come back to inbox….
the trash items are not getting restored….please give me solution
Thank u.

Yunusb22
 20 pts.
 

How to check in domain network…in one week how many times the user has logged into his system..plz give complete solution. thank you :)

Yunusb22
 20 pts.