Adobe Reader

60 pts.
Tags:
Adobe Acrobat
adobe reader
Adobe Reader 9.x
I have the latest version of Adobe reader (9.3) installed. Certain .pdf files will cause the reader to fail. However, when I read the same .pdf on a PC which has Adobe 8.0 installed, it runs correctly. Is there any way I can get Adobe reader 9.3 to read these older files?
ASKED: February 8, 2010  4:09 PM
UPDATED: February 9, 2010  10:27 PM

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Yes…as I said I have 9.3 installed on several PC’s. Same on all, Adobe fails on certain files.

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  • XENOPHON22
    Have you tried to uninstall/reinstall Adobe 9.3?
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  • Ramgeek
    Make sure you do not have multiple versions of Adobe Reader installed. If so uninstall all of them then reinstall 9.3. Sometimes you are unable to uninstall an old version when you have multiple ones installed, do if you get an error when trying to uninstall it. Get the Windows Installer Fix, install it then remove the version that fails the normal uninstall via Add/Remove Programs
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  • Dufault
    Nope...that's not it. Only have one version of Adobe Reader installed and it is 9.3
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  • Dufault
    Yes...as I said I have 9.3 installed on several PC's. Same on all, Adobe fails on certain files. Editor's Note: Dufault, I have moved your additional comments down here to the discussion section. Thanks!
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  • r3boot
    well the thing is what kind of operating system you are using? because if you had install the adobe 9.3 in an older windows operating system such as windows xp sp1, it wouldnt work in terms of reading an old pfd file created by an old old adobe acrobat reader because of some of the components that needed to run and read "pdf" are not available, make sure you're on the correct platform to run the new adobe reader 9.3 i hope i answered your question
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  • Dufault
    [...] more: Adobe Reader Share and [...]
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