Hello All; I have never come across this problem before but it has definitely proven itself to be quite interesting, I have a computer running Win XP Pro, Adobe Pro 9 connected to a Brother MFC 8860DN on the network and up until a few days ago, when trying to scan from Adobe I get an error that states "Error while interacting with the scanner: the selected scanner was not found"
The scanner is connected to the network, I am able to print to the scanner without any problems, but cannot scan from Adobe or Paper Port, scanning from the native Windows program works, also just to throw a little more data in there I can scan from different user accounts on the same computer, just this particular account, the one person that actually uses it cannot scan.
Oh and I already removed and reisntalled the printer and all associated drivers and software and it did not make a difference.
Thanks in advance for you help.
Windows XP Pro, Adobe Pro 9, Brother MFC 8860DN
April 21, 2010 8:39 PM
August 23, 2013 4:31 PM