Administration for Cisco UC500-series, resource recommendations

15 pts.
Tags:
Cisco
Cisco Unified Communications
Cisco Unity Express
UC500
VoIP Configuration
I have recently found myself supporting a multi-site setup including a Cisco UC560, a 540, and a 520, and have been muddling my way through the adminstration so far. However, I am sure there is a wealth of knowledge that I am missing out on, and would like to fill in some gaps in my skillset. I was wondering if anyone could suggest any helpful and up to date books, training resources or courses that would assist me in maintaining the system. I am not currently pursuing certification or interested in exam-cram/brain-dump type material. I am currently using a combination of the web-based Cisco Unity Express v7.1 web interface, and Cisco Configuration Assistant to maintain the servers. I am familiar with command-line router/switch configuration, so I would also like to learn the commands for this platform as well. Thank you.

Software/Hardware used:
Cisco Unity Express

Answer Wiki

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A good site – outside of actually getting your hands on some bona-fide Cisco training materials – is <a href=”http://uc500.com/en/uc500-series-configuration-guide”>UC500.com</a>. We discovered this when preparing for the CCNA-Voice and CVOICE certifications. Even though you’re not “cert-bound”, its still awesome information.

and FYI – some of the newer firmware updates from Cisco for the UC500 series will be severly limiting the CLI as they are pushing more towards the CCA – even at the Cisco Small Business Support level…

Discuss This Question: 3  Replies

 
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  • Zaltec
    Thank you for that, I see some useful information on there. Does anyone else have any suggestions for me? Books regarding UC500-series configuration, CLI guides, non-exam-cram coursework, etc? Thank you.
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  • Sixball
    I found some good info for the UC500 CLI training you're requesting. Look here and we'll see what we can do...
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  • Sixball
    Just added UC500 materials to Google Docs. Let us know if you need anything further...
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