Admin Password
10 pts.
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Q:
Admin Password
I am new to becoming the head of IT and i'm replacing  an admin who supported 50 users for a law firm now that i've been accepted for the position i am walking in the dark without any knowledge of what operating system is on the server, or how to change the admin password or what they are using for backing up their entire data aside from the point they have no tape backup.
ASKED: Mar 1 2009  8:12 AM GMT
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750 pts.
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Wow. Sounds like you have quite the challenge ahead of you. You might need to have the exiting IT guy stay on for a few weeks to help with the transition, if that is not possible check for local IT consulting firms. One of them should be able to get you up to speed and help you with support until you can carry it on your own. Some research on backup systems might also be in order.
Good Luck!
-Flame

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In desperation, in off hours, reboot the server using one of the fine "forensic" Linux distros. Now that Helix has gone commercial (http://www.e-fense.com/products.php), its not an appropriate suggestion for this specific task. SMART (http://www.asrdata2.com/) is a useful alternative. (I'll need to try Penguin Sleuth http://www.linux-forensics.com/).

Your task is to gather information about the server and, if at all possible, have the departing IT person tell you about when you see.

Seriously consider replacing the server with one whose history you can vouch for. This is always important, and even more so if the departing IT person is uncooperative.
Last Answered: Mar 3 2009  10:53 PM GMT by Rklanke   750 pts.
Latest Contributors: Flame   14495 pts.
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Carlosdl   29820 pts.  |   Mar 2 2009  3:06PM GMT

There is no one else in IT in the organization ?
The server session is locked ?

You might want to be a little more specific about your question and your environment, in order to get more useful answers.

And as Flame said, the exiting administrator should give you that information before leaving.

 

Lightmike   220 pts.  |   Mar 3 2009  6:06PM GMT

One-man-show jobs are tough, takes a special person with very comprehensive skills. Good luck.

 

KevinBeaver   7610 pts.  |   Mar 9 2009  3:19PM GMT

Do you have the budget and the ability to bring a sharp consultant for a day or two to help set things straight? Would be money well-invested.

 
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