Adding an email account to the Global address List
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Flame
14495 pts.
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Q:
Adding an email account to the Global address List
Windows Server 2003, Exchange 2007, Global Address Lists
I have a user that can send and receive email, but he does not show up on the Global Address List, the "Hide from exchange address lists" in properties is not checked, how do I add him to the Global Address list?
Thank You!
ASKED: Dec 23 2008  2:16 PM GMT
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Mshen
23535 pts.
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A:
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Cached Exchange mode updates the GAL usually on a daily basis. If you want to see immediate changes to the GAL you need to turn off Cached Exchange mode. If you need you can turn off Cached Exchange mode, do a send and recieve, then turn it back on.
Last Answered: Dec 27 2008  6:38 PM GMT by Mshen   23535 pts.
Latest Contributors: Amlife   30 pts.
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Flame   14495 pts.  |   Dec 23 2008  2:51PM GMT

The user’s name does not show up on any other computers. The account was in active for a while (I had checked the “Hide from exchange address lists” box. The name used to be on the list before checking the box) and now it does not show up (after unchecking the box).
Frustrating.

 

Flame   14495 pts.  |   Dec 23 2008  4:49PM GMT

The name is now showing up on OWA as well a few other systems. Perhaps it just took awhile for the other clients to update their cache. I unchecked the cached mode on the account settings for one system and the name appeared. I’m going to wait and see if the other systems update.

 

Mshen   23535 pts.  |   Dec 23 2008  5:09PM GMT

You got it! Cached Exchange mode updates the GAL usually on a daily basis. If you want to see immediate changes to the GAL you need to turn off Cached Exchange mode. If you need you can turn off Cached Exchange mode, do a send and recieve, then turn it back on.

 
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