ActiveSync/Mail for Exchange : Display name not sync with gal

75 pts.
Tags:
ActiveSync
Exchange Server on SBS 2003
Exchange synchronization
GAL
Global Address Lists
Microsoft Exchange 2003
Mobile synchronization
SBS 2003
Smartphones
SBS 2003 (Exchange 2003 sp2) Hi, I installed an SBS 2003 and all work fine. Now, I have 2 smartphone: 1 nokia and 1 htc (wm6.1) For nokia I use Mail for Exchange to synchronise mails, contacts and calendar For htc, I use ActiveSync. All sync works fine *** but *** I have 1 issue: * I defined some contacts on my AD and I formated all displayname like "LasteName, FirstName". When a contact send me an e-mail, the display name on Outlook and OWA is from my GAL("LastName, FirstaName") . But on my smartphones the display name is not synchronised with gal (I have original display name, defined by the sender on his mail application) What can I do to display well formatted ("Lastname, FirstName") displaynames on my smartphones ? Thanks.

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Chedck the documents on the support web site for the phone. You should be able to find a setting for this on the phone if it is something you can change. There isn’t anything on the exchange server side to change this for you.

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  • Jmiranda
    Check the documents on the support web site for the phone. You should be able to find a setting for this on the phone if it is something you can change. There isn't anything on the exchange server side to change this for you.
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  • Jmiranda
    I guess I was not very clear. I use a smartphone under WM6.1 and pocket outlook connected to my Exchange server (SBS 2003) with ActiveSync. I have a list of contacts on my GAL which display names are "LastName, FirstName". When I receive an e-mail from one of my contact, the display name shown on OWA or Outlook 2003 is : "LastName, FirstName" . But on my device using Pocket Outlook, the display name is not "LastName, FirstName" (it's the display name of the sender defined on his mail application like Hotmail, Gmail , etc ...) So I dont know if the issue is on my device (Pocket Outlook) or on the Exchange server, or somewhere else. Thanks. Javier
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  • Brijesh
    Hi,

    Check the resource hope it guides you in sync Connected with Exchange ActiveSync
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