ActiveSync/Mail for Exchange : Display name not sync with gal
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Jmiranda
75 pts.
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Q:
ActiveSync/Mail for Exchange : Display name not sync with gal
Exchange 2003, ActiveSync, Mobile synchronization, Exchange 2003 synchronization, Smartphones, GAL, GAL sync, Global Address Lists, SBS 2003, Exchange Server on SBS 2003
SBS 2003 (Exchange 2003 sp2)

Hi,
I installed an SBS 2003 and all work fine.
Now, I have 2 smartphone: 1 nokia and 1 htc (wm6.1)
For nokia I use Mail for Exchange to synchronise mails, contacts and calendar
For htc, I use ActiveSync.

All sync works fine *** but *** I have 1 issue:

* I defined some contacts on my AD and I formated all displayname like "LasteName, FirstName". When a contact send me an e-mail, the display name on Outlook and OWA is from my GAL("LastName, FirstaName") . But on my smartphones the display name is not synchronised with gal (I have original display name, defined by the sender on his mail application)

What can I do to display well formatted ("Lastname, FirstName") displaynames on my smartphones ?
Thanks.
ASKED: Jan 22 2009  10:59 AM GMT
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Jmiranda
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Chedck the documents on the support web site for the phone. You should be able to find a setting for this on the phone if it is something you can change. There isn't anything on the exchange server side to change this for you.
Last Answered: Jan 28 2009  2:18 PM GMT by Jmiranda   75 pts.
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admin   0 pts.  |   Jan 28 2009  2:13PM GMT

Check the documents on the support web site for the phone. You should be able to find a setting for this on the phone if it is something you can change. There isn’t anything on the exchange server side to change this for you.

 

Jmiranda   75 pts.  |   Jan 28 2009  2:18PM GMT

I guess I was not very clear.
I use a smartphone under WM6.1 and pocket outlook connected to my Exchange server (SBS 2003) with ActiveSync.
I have a list of contacts on my GAL which display names are “LastName, FirstName”.

When I receive an e-mail from one of my contact, the display name shown on OWA or Outlook 2003 is : “LastName, FirstName” .
But on my device using Pocket Outlook, the display name is not “LastName, FirstName” (it’s the display name of the sender defined on his mail application like Hotmail, Gmail , etc …)

So I dont know if the issue is on my device (Pocket Outlook) or on the Exchange server, or somewhere else.
Thanks.
Javier

 
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