ActiveSync error code 0×85010014

20 pts.
Tags:
ActiveSync error code 0x85010014
outlook 2010 64 bit
PDA
Win 7
I am trying to sync my HP iPAC 111 PDA to Outlook 2010 on a laptop with 7 Home Premium. I am not hooked up to a server. When I try to sync I get the above error code on my PDA. The PDA is running on MS Mobile 6.0

Software/Hardware used:
HP Ipac 111, Toshiba Satellite w/ 7 Home Premium, Outlook 2010
ASKED: October 8, 2012  6:48 AM

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  • TomLiotta
    I am not hooked up to a server.   Since the error code generally refers to a problem communicating with a server (e.g., loss of connection or authentication), the first step should be connecting to the server and seeing if the error goes away.   Tom
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  • Gabe9527
    http://support.microsoft.com/kb/915152Error 0x85010014ActiveSync reports error 85010014 because synchronization failed for one of the following reasons:Application data folder is redirected If your application data folder (This folder is under your Documents and Settings folder) is redirected to an external source, you will experience synchronization failures. Please upgrade to ActiveSync 4.5 if you are experiencing this issue.Outlook is in offline modeYou may experience synchronization failures if you are synchronizing when Microsoft Outlook is in Offline mode or if Outlook cannot connect to the Microsoft Exchange Server. Please upgrade to ActiveSync 4.5 if you are experiencing these issues. We recommend that you have Microsoft Outlook in the Online mode when you are synchronizing with your device.Outlook script blockingCertain security applications can block the Outlook scripting that is required for ActiveSync to synchronize data with Outlook. Make sure that script blocking for Outlook is not enabled. Look in your security application documentation for information about how to disable script blocking for Microsoft Outlook. Device synchronization application stops responding, or synchronization failsSynchronizing certain data items with a device can cause properties to be set incorrectly. If your device frequently stops responding, or synchronization failures frequently occur, please upgrade to ActiveSync 4.5. Outlook has to be reinstalled or repairedIf Microsoft Outlook is not the primary e-mail client on the computer, you might see the following symptoms: Synchronization error 85010014.An error message that states that Outlook is not installed, even though it is installed.Upgrade to ActiveSync 4.5 if you are experiencing these issues.ActiveSync is registered incorrectly with OutlookPlease see the “Outlook has to be reinstalled or repaired” section in this list more information.
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  • Gabe9527
    http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php
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