We run a native 2003 Active Directory. We have many remote users who have an AD account (without an Exchange account). Quite often we get emailed from users who are requesting password resets, or account unlocks (since we have a 5-try account lockout policy in effect on the domain).
Obviously, given the size of our user-base, the number of mails we get requesting these resets is creating a huge amount of work for us.
I'd like to ask you guys what you use to get around this issue? I'd ideally like some kind of automated secure password reset application, preferably one that can be accessed by a secure webpage. I'm hoping that we can setup some sort of password reset system that will allow our users to change their passwords without the need to contact IT Support.
Any suggestions or help is greatly appreciated :-)
June 15, 2005 5:23 AM
February 13, 2012 3:39 PM