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Mohammed89
20 pts.
 About CRM and SCM
CRM, Scm
I want know about CRM and SCM

1-How are they different?

2-Where do they interact?

3-What kind of technologies used in each? 



Software/Hardware used:
ASKED: December 3, 2011  7:21 AM
UPDATED: February 28, 2012  3:43 PM
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1-CRM and SCM How are they different? 2-CRM and SCM Where do they interact? 3-What kind of technologies used in CRM and SCM? very often CRM (CustomerRelationManagement) is an frontend of ERP and or SCM (SupplyChainMangement) is the System in between for Processing Customer requests. CRM is ABAP & JAVA, SCM can be JAVA or ABAP & JAVA, both have an Database like: Oracle, MaxDB or UDB and an Operating System like Windows UNIX or Linux
Last Wiki Answer Submitted:  December 31, 2011  5:01 pm  by  Mohammed89   20 pts.
All Answer Wiki Contributors:  Mohammed89   20 pts.
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CRM and SCM software help enterprises manage critical information
related to customer and logistic operations respectively. CRM stands for
Customer Relationship Management. It helps an enterprise in efficiently
managing customer-related information. SCM stands for Supply Chain
Management. It is the software that helps a firm to take care of the
storage and movement of raw material, inventory management and delivery
of finished goods from the point of origin to the point of consumption.

9270565467
 85 pts.