A user reports that when he logs on to his account in Windows XP, all his files on Desktop and My document etc are gone. His Outlook is also not working; when he tries to open Outlook ll ask him to configure an account. It seems as though he logging into a brand new account. What could be wrong and how should I resolve the issue?
August 11, 2008 3:44 PM
August 12, 2008 3:40 PM