5722SS1 threshold reached

240 pts.
Tags:
AS/400
QSYSOPR
Usage limit threshold exceeded for product 5722SS1. Why do I get this message in QSYSOPR? Due to an abnormal IPL, I got a message in QSYSOPR. Message . . . . : Usage limit threshold exceeded for product 5722SS1. Cause . . . . . : There are currently 2.00 licensed uses for product 5722SS1, license term V5, feature 5051. The usage limit for this product is 2 and the usage limit threshold is 1. Recovery . . . : It may be necessary to request a higher usage limit from the software provider for this product.

Software/Hardware used:
V5R4, POWER 6

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  • TomLiotta
    It might have shown up during an abnormal IPL, but it isn't likely caused by the IPL. What is your expected usage threshold for the OS? If you re-enter your license key for 5722SS1, does the message continue to show up? -- Tom
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  • ToddN2000
    Is this a new system ? If so who did the install? They may have forgotten a step.If this is a system that was already in production has any thing changed recently ? What bothers me is the number of uses being 2. Sounds like it could be a demo of a software application and you have used up your number of times for running the software according to the demo limitations. If not clarify with additional info please.
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  • Explorer1910
    I got the suggestion from IBM service rep,If a Threshold Exceeded message is being received, this indicates that the threshold entered in WRKLICINF is less than the Usage limit.  If a client would like to cease this message, take option 2 beside the product in WRKLICINF and change the threshold to match the usage limit.  By default, when adding the license key, the system calculates the threshold for this product or feature.  The calculated threshold is equal to 90 percent of the usage limit (maximum number of users specified on the Usage limit (USGLMT) parameter).  If the usage limit is 1 or *NOMAX, the threshold is equal to the usage limit. 
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  • TomLiotta
    The WRKLICINF option is good, but it doesn't explain how your threshold got set to 1. An abnormal IPL shouldn't mess with your license key. The maximum usage options are hashed into the license key. Keep checking over the next few hours, and check again after you do your next normal IPL. -- Tom
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  • Splat
    Tom, I've had a similar problem crop up after an unplanned system outage.  I agree that an abnormal IPL shouldn't mess with the license key, but it does upon occasion.
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  • TomLiotta
    System software can, of course, modify anything. Still, there are things that shouldn't happen.   If a license key seems to have been interfered with, the DSPLICKEY command should be run with defaults to look through each registered key. If there are any differences from the intended values, it should be reported to IBM.   Nothing should be messing with keys. If it happens, IBM should know details in order to create possible PTFs. Or PTFs might already exist.   If multiple sites report the problem and IBM can get details from them, the likelihood of comprehensive fixes grows.   I run DSPLICKEY OUTPUT(*LICKEYFILE) to generate a license key file that can be saved, viewed, queried, reloaded or whatever is needed. Technically, if you have multiple systems, keys can be stored in the license repositories of multiple systems to help recovery. Keys can be entered and stored for different serial numbers on a single system. (Only matching keys actually have any effect.) A license key file can be input to the ADDLICKEY command.   Tom
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  • Splat
    Tom, I didn't know about that option on the DSPLICKEY command.  Thanks for the information.
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