If you could add in what the actual error message was, that would be betterl. This code alone could refer to a number of causes – the more details available, the more opportunity to be helpful!

Has this occured since the creation of his account? In other words, did it ever work? Can you delete and re-create his account? What troubleshooting have you performed?

this error apeared from the begining.

anyway, now i setup his outlook account and filled the pop3/smtp tabs.the port and ssl info are correct
things are better but he cant receive any mail from others,when he send a mail it shows that its sent(but not actually received by the repient) and an eroor comes up:

“”log onto incoming mail server pop3:there was no response from the server “”.

..i recently discovered that other users,in their email account settings,the pop3 and smtp servers name are pop.gmail.com and smtp.gmail.com,and certain ssl

so i put the same options for that user,but when using the outlook a box comes up:

ENTER NETWORK PASSWORD

for smtp and pop servers, he puts his username and password,but there is no acception for that

this box keeps on coming,and when closing it the task error says: task…..receiving error (0x800ccc92)your email server rejected ur login

..the server responded:-ERR

and secon eroor is:task..sending reported errorr(0x800ccc7D): your outgoing smtp server does not support SSL-secured connections

ANY IDEA ?????

Is anyone software blocking the ports needed?

i dont think so

everyone on the network is working with outlook properly,except for this user,anywhere he set up an aoutlook account the msg came

I ran into something similar this last weekend but it was with Postfix/Courier/MySQL setup using Outlook Express. The username was wrong. I was expecting to only have to use the Unix username instead it was requiring user@domain.name.

So this is a pop3 gmail account? Are you putting the gmail password and username or his network password and username?

Well Tchnochic u got it, im putting his network username and password cz i dont know that of the gmail.

is there anyway i can know the password , cz the IT guy who was responsible for that left the company and im the only on in charge now

WHAT SHOULD I DO????????

Oh boy DawDaw, you got me on that one. I have not dealt with gmail accounts so I have no idea how to get the pw or reset the pws. Time to contact the gmail support techs I think for that issue.