Training users? Do they still do what you tell them NOT to do?

Here’s a story that might help you think of a creative method to train users to NOT do what they continue to do even after you have instructed them in proper use of computer systems.

Lipstick in School (You’ve got to love this Principal)

According to a news report, a certain private school in Washington
was recently faced with a unique problem. A number of 12-yr-old girls
were beginning to use lipstick and would put it on in the bathroom.
That was fine, but after they put on their lipstick they would press
their lips to the mirror, leaving dozens of little lip prints. Every
night the maintenance man would remove them and the next day the
girls would put them back. Finally, the principal decided that
something had to be done.

She called all the girls to the bathroom and met them there with the
maintenance man. She explained that all these lip prints were causing
a major problem for the custodian who had to clean the mirrors every
night (you can just imagine the yawns from the little princesses.)

To demonstrate how difficult it had been to clean the mirrors, she
asked the maintenance man to show the girls how much effort was
required. He took out a long-handled squeegee, dipped it in the
toilet, and cleaned the mirror with it.

Since then, there have been no lip prints on the mirror.
There are teachers…and then there are educators.

Thanks for reading and let’s continue to be good network citizens!