IT Trenches:

user education


December 3, 2009  7:02 PM

CERT ALERT:H1N1 Malware Campaign Circulating

Posted by: Troy Tate
alert, botnet, bulletin, CERT, cert alert, education, government, information security, information security awareness, malicious software, malware, us-cert, user education, warning

The US-CERT released an alert yesterday about a currently circulating malware threat with the H1N1 virus as the subject matter.


September 30, 2009  12:33 PM

Heard in passing – IT Trenches support at its finest

Posted by: Troy Tate
education, humor, network performance, network support, user education

Okay - if you support networks and have to explain why the network is slow or application performance is not what the users expect, why not use some of the following responses? These statements may or may not have been used in real life. What responses have you given to users when there really...

September 16, 2009  6:31 PM

Would you click if it showed on the NY Times website? – Really would you?

Posted by: Troy Tate
ad revenue, browser security, computer network, hardware, information security, information security management, licensing, malicious software, malware, network access, PC, permit, Security, social engineering, software, user education

Yesterday Fierce CIO reported that New York Times falls victim to rogue ad. This is a trend that seems to be happening more frequently. Rogue...

April 29, 2009  12:40 PM

Training users? Do they still do what you tell them NOT to do?

Posted by: Troy Tate
IT management, training, user education, user training

Here's a story that might help you think of a creative method to train users to NOT do what they continue to do even after you have instructed them in proper use of computer systems. Lipstick in School (You've got to love this Principal) According to a news report, a certain...


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