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service level

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October 15, 2009  12:51 PM

Google’s Postini services restored – cascading issues caused message delivery issues



Posted by: Troy Tate
antispam, antivirus, Cloud Services, corrective actions, Google, incident report, root cause analysis, saas, service level, service outage

I recently posted about Google’s Postini - cloud email security service - delivery issues. This is a follow-on post about the incident root cause...

October 13, 2009  7:59 PM

Google’s Postini – cloud email security service – delivery issues



Posted by: Troy Tate
antispam, antivirus, Cloud Services, Google, saas, service level, service outage

Since very early today, US Eastern Daylight Time, Google's Postini services have been experiencing some service issues. It is unknown as of this writing as to the cause or full scope of the issue. However, when logging into the Postini support portal, an administrator is given the following status...


October 7, 2009  6:38 PM

IT services and The Three Chinese Curses



Posted by: Troy Tate
bot, botnet, career, information security, information technology, infosec, IT, network analysis, professional, Security, service level, support, trojan

In America, October is the time when haunting, evil spirits and curses come to mind. Earlier today I posted a blog entry titled Can IT education bring an end to the...

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