IT Trenches:

reporting

Oct 15 2009   6:44PM GMT

Free Training - Laura Chappell presents: Wireshark 201 Jumpstart - Filtering on the Good, the Bad, the Ugly



Posted by: Troy Tate
network analysis, protocol analysis, packet analysis, packet capture, training, education, wireshark, ethereal, tcp/ip, trace files, Networking, tools, Monitoring, reporting, IT education, performance monitoring, troubleshooting, howto, Metrics, analysis, Laura Chappell

Laura Chappel, the BitGirl, is at it again with another in her series of Wireshark Jumpstart webinars. The next one is called Wireshark Jumpstart 201: Filtering on the Good, the Bad, the Ugly. It will be held on October 27 - 10:00am-11:00am PDT (GMT-7). If you manage networks or want to manage a network, a good understanding of protocol and packet analysis will help you immensely with your career.

Some things you will learn in this webinar:

  • Using the Default Capture and Display Filters
  • Creating a Few Hot Capture Filters
  • Filtering Tips and Tricks for Troubleshooting
  • Filtering Tips and Tricks for Security

Even if you are very familiar with Wireshark or other packet capture and protocol decode tools, Laura’s seminars are well worth attending. You might even find out a little tidbit here or there because Repetition is one of the keys of learning. Unfortunately I will not be able to attend this webinar since I will be on a golf vacation in North Carolina. So, if you attend this event, please come back and share with me and other IT Trenches readers what you learned and how valuable the webinar was for you.

Thanks for reading and let’s continue to be good network citizens!

Jul 20 2009   6:36PM GMT

Wireshark quickstart tutorial - learn to capture network traffic



Posted by: Troy Tate
network analysis, protocol analysis, packet analysis, packet capture, training, education, wireshark, ethereal, tcp/ip, trace files, Networking, tools, Monitoring, reporting, IT education, performance monitoring, troubleshooting, howto, Metrics, analysis, Laura Chappell

There are more upcoming sessions in the Laura Chappell seminar series called Wireshark 101Jumpstart tutorials. Check out the schedule at Chappell University website. Some of the things you will learn include:

  • Wireshark elements and capabilities
  • Tapping into the wired or wireless network
  • Capturing and filtering basics
  • Graphing basics

If you cannot attend the seminar, you can still register and download the seminar notes and gain access to the trace files used in the session. If you manage a network, you should learn this stuff! Be sure to register and attend early. The sessions are limited to 1000 viewers and these fill up FAST!

See my entry

Repetition is one of the keys of learning

for a how attending one of these seminars helped address an issue I was having with using Wireshark.

Thanks for reading and lets continue to be good network citizens!


May 26 2009   7:34PM GMT

Repetition is one of the keys of learning



Posted by: Troy Tate
network analysis, protocol analysis, packet analysis, packet capture, training, education, wireshark, ethereal, tcp/ip, trace files, Networking, tools, Monitoring, reporting, IT education, performance monitoring, troubleshooting, howto, Metrics, analysis, Laura Chappell

I recently posted an update about Laura Chappell’s Chappell University Online seminars. I attended one of these seminars today. What a great experience! I always try to attend Laura’s events and always pickup a tidbit that makes my life as a network manager easier. She gives you information about tools you can use to fight the battle of “the network is down”. Most of the time the network is behaving as designed. It’s poorly written applications or too high user expectations that create issues. So, if you want be the expert on fighting the network is “bad” syndrome - check out Laura’s presentations - I did and I learned something new… Continued »


May 21 2009   12:57PM GMT

Master key tasks for network troubleshooting - Chappell University Online Seminars



Posted by: Troy Tate
network analysis, protocol analysis, packet analysis, packet capture, training, education, wireshark, ethereal, tcp/ip, trace files, Networking, tools, Monitoring, reporting, IT education, performance monitoring, troubleshooting, howto, Metrics, analysis

I’m a huge fan of Laura Chappell. She has a great sense of humor and is a great educator about all things packet oriented. Previous posts about Laura have included:

Is protocol analysis or network management your thing?

ARP as a network auditing tool

Did you see this? - Latest Laura Chappell Newsletter

Did you see this? - the viral bitgirl

She has now started a new online seminar series. Some of the presentation are free and others are accessible for a fee of $99. If you cannot get away for education, then this is an excellent alternative and you can gain a great amount of knowledge from this packet analysis expert. I recommend that you visit Chappell Online University and sign up for the free Wireshark Jumpstart: Master Key Tasks for Network Troubleshooting seminar to get a feel for the seminars.

Thanks for reading and let’s continue to be good network citizens!


Feb 11 2009   8:08PM GMT

Tracking down that user/computer that locks AD accounts



Posted by: Troy Tate
Data security, administration, analysis, antivirus, anti-virus, diagnostics, howto, information security, malicious activity, malware, Microsoft, Microsoft Windows, Active Directory, AD, network security, Password, policy enforcement, reporting, risk, risks, scanning, search, Security, security notification, tools, troubleshooting, Windows, password management, account management

With an environment spanning 18+ sites and more than 3000 computers around the globe, you could understand how challenging it would be to track down what device/user might be locking user accounts. There are tools out there that you can pay for that can help do this. However, Microsoft has some free tools that with a little testing and use will permit you to quickly track down where the account is being locked and address the situation.

We had a situation recently where malicious software got onto a couple of machines and attempted to use the Administrator account to login. We have account lockout on our Windows 2003 AD domain, so after the appropriate number of invalid tries the Administrator account was locked out in the domain. This is because the machines were members of the domain and the malware did not distinguish the local administrator account from the domain administrator when attempting to elevate authority. Note that we use least user authority in our environment so the malware was not able to spread beyond these two machines. We suspect the machines became infected due to out of date antivirus signatures.

Unfortunately, the antivirus we use did not alert us to the situation. The way we were alerted was by our Microsoft Systems Center Operations Manager (SCOM) implementation. It notified the SCOM admin that the domain Administrator account was locked. The operations team was then tasked with tracking down what or who was locking this account. This is where the Microsoft Account Lockout and Management Tools came in use and helped isolate the cause. Continued »


Dec 22 2008   7:20PM GMT

Improving yourself in 2009 - part 2



Posted by: Troy Tate
administration, planning, tools, reporting, CIO, performance monitoring, Performance, howto, Metrics, blog, education, toolkit, professional

Maybe Bubbletimer mentioned in part 1 is not something that will help improve your professional value in 2009. How about the Printable CEO series then? The tools David Seah offers on his blog seem like great resources to track your goals, tasks and time. Sometimes those we work for wonder what all we do in our positions. We sometimes have to prove our worth to the organizations who pay us. The When is something worth doing? tool that David outlines may help you improve your decision making and therefore your professional value.

What other professional development and/or tracking tools do you use in your job?  Please leave some feedback and let me know what you use or if this Printable CEO made a difference in your job.


Dec 10 2008   1:33PM GMT

Did you see this? - Latest Laura Chappell Newsletter



Posted by: Troy Tate
Networking, tools, Monitoring, reporting, IT education, performance monitoring, troubleshooting, howto, network analysis, Metrics, wireshark, packet capture, education, analysis

Newsletter 120908

Discount Codes - Nmap Book – Wireshark Certification Status – Global Knowledge – Movie Update - Virtual Conference Survey

 

Holiday/End-of-Year Specials at www.wiresharkU.com

  • 25% off on Wireshark University Self-Paced Courseware (code WSU1208)
  • $500 off already discounted price on Laura Chappell Master Library (code LCML1208)

Hot Links

 

Fyodor Releases Nmap Book

Gordon “Fyodor” Lyon, the creator of the must-have tool, Nmap, has released the long-awaited title “Nmap Network Scanning”. This 468-page book  nmap.org) is a required reading for anyone securing a network. I was thankful that Fyodor sent me a pre-release copy of the book, which was a blessing since the content was more in-depth than I’d hoped for. Chapters define scan variations, OS fingerprinting techniques, tips and tricks and the newly-developed ZenMap, the graphic front end for Nmap. “Nmap Network Scanning” should be front and center on your desk for months and years to come! Thanks, Fyodor!

Wireshark Certification Status

Final beta tests are underway for a planned January 2009 release of the long-awaited Wireshark Certification test. The Wireshark Certification Information Packet (WCIP) should be out at the beginning of the year (sign up to receive the document at www.wiresharktraining.com/certification).I know you’ve waited a long time for the certification and I appreciate your patience - it took me a lot longer to get the questions together and ensure we could deliver via the Internet.

Global Knowledge Signed as Wireshark Authorized Training Partner

We are thrilled to sign on Global Knowledge as our North American Wireshark University Authorized Training Partner. In Q1 2009, two new Wireshark courses release – the first course focuses on Wireshark basic through advanced functionality and in-depth review of TCP/IP communication patterns (CORE 1). The second course delves into troubleshooting and network forensics with the Wireshark Certification Vouchers included in the course price (CORE 2). More course information will be put on www.wiresharkU.com before end of year.Read the press release.

The Only Thing Slower than This Network is Hollywood!

Well, folks… after hearing about the ‘movie’ project for a few years now, you’re probably thinking the darn thing isn’t going to make it out there. You’re probably right, but one more step was checked off last week – the script was finalized. The writers, Joe D’Ambrosia and Tom Teves (Murray Hill 5 Productions) gave me the near-shocking news on Friday. If you don’t know these guys, check out the “Dead Rocker” (appropriate for kids) at www.youtube.com/watch?v=I5aD00UeE9g. I kinda figured out who the murderer was (at least I knew what the main clue was) after watching a second time. Can you/your kids figure it out?

Happy Holidays to All! [Oh... and if you checked out the movie link...no, I'm not a spy and no, my kids don't play soccer.]

Laura Chappell


Dec 4 2008   6:54PM GMT

Did you see this? - IBM creates Microsoft-free linux virtual desktop



Posted by: Troy Tate
administration, hardware, IBM, Microsoft Windows, Linux, Virtualization, reporting, design, Microsoft

Many IT trade publications are reporting that IBM is launching alternative to Microsoft-centric software and the bloated hardware required by recent operating system releases.

The Virtual Linux Desktop ranges in price from $59 to $289 per user, depending on level of software and service desired, according to the report. IBM estimates that the software package could save corporate customers up to $800 per user, when compared with the cost of maintaining Microsoft’s Vista operating system, Office suite, and collaboration tools, the newspaper said.

For more information see:

Wall Street Journal -IBM Creates ‘Microsoft-Free’ Desktop: Applications for Thin Clients Would Operate From Back-Office Server

VNUNet

Silicon.com

What do you think? Can Big Blue pull it off?


Dec 3 2008   8:58PM GMT

Did you see this? - Windows Powershell Scriptomatic tool



Posted by: Troy Tate
administration, tools, Microsoft Windows, reporting, Microsoft, Powershell, policy enforcement, toolkit

A new utility that writes Windows PowerShell scripts that harness the power of WMI (Windows Instrumentation Management) for use in system management and administration. This tool was created by Microsoft consultant and author Ed Wilson.

 

Windows PowerShell Scriptomatic


Nov 24 2008   7:43PM GMT

Tools for documentation - Network discovery & monitoring



Posted by: Troy Tate
administration, Networking, tools, documentation, Monitoring, reporting, performance monitoring, design, troubleshooting, Performance, howto, network analysis, Metrics, threshold, toolkit, facility management

If you have not begun the process of documenting your network, then please begin as soon as you finish reading my first posting on Tools for documentation - screen marking & screen captures and this posting. These tools will come in real handy in a crunch to identify causes of issues and when you are not around to help with resolution.

The next tool I would like to describe is NeDi - short for network discovery. Take a look at this 4 minute movie about NeDi and what it can do for you.

A week with NeDi

Are you impressed yet? I know I was when I discovered this network tool and how it can be used and extended. Some of the screenshots below may help you with the decision if this tool will work for your environment or not.

Network Health

Device Listing

Network Map

Node Status

Device Write

I’m sure you have other tools and processes you use. Please feel free to share them with the others here and help make someone else’s life easier. Enjoy the movie above. I think the guy has a very good sense of humor and knows his movies!