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October 7, 2009  6:38 PM

IT services and The Three Chinese Curses



Posted by: Troy Tate
bot, botnet, career, information security, information technology, infosec, IT, network analysis, professional, Security, service level, support, trojan

In America, October is the time when haunting, evil spirits and curses come to mind. Earlier today I posted a blog entry titled Can IT education bring an end to the...

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December 22, 2008  7:20 PM

Improving yourself in 2009 – part 2



Posted by: Troy Tate
administration, blog, CIO, education, howto, Metrics, Performance, performance monitoring, planning, professional, reporting, toolkit, tools

Maybe Bubbletimer mentioned in part 1 is not something that will help improve your professional value in 2009. How about the


December 15, 2008  9:05 PM

Improving yourself in 2009



Posted by: Troy Tate
administration, Performance, planning, professional, tools, website

It is going to be another year end here in a few weeks and the new year begins. We all struggle to meet deadlines, track what we do and where our time goes. I have found a few tools that I will be sharing with you in the next couple of blog entries. Maybe one of these will help you in 2009 and make...


December 10, 2008  1:19 PM

The larger world of free technical support – Craigslist computer forum



Posted by: Troy Tate
anti-virus, awareness, documentation, education, howto, IT education, malware, Networking, online identity, patching, professional, risk, tools, troubleshooting, web, website

I recently came across the computer forums on Craigslist. I had heard of Craigslist previously but was not aware of the significant scope of what it offers besides classified ads. I'm not suggesting that folks leave ITKE to the Craigslist computer forums for support - far from that. I have been...


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