IT Trenches:

diagnostics


June 29, 2009  8:15 PM

Another threat to watch out for – Ants in the keyboard!



Posted by: Troy Tate
computer peripheral, computer vulnerability, diagnostics, hardware, hardware failure, keyboard, keyboard failure, research, troubleshooting

On Friday I posted a tongue-in-cheek type posting about a worm taking down a laptop. Not necessarily big news but something different to see as a...

February 11, 2009  8:08 PM

Tracking down that user/computer that locks AD accounts



Posted by: Troy Tate
account management, Active Directory, AD, administration, analysis, anti-virus, antivirus, Data security, diagnostics, howto, information security, malicious activity, malware, Microsoft, Microsoft Windows, network security, Password, password management, policy enforcement, reporting, risk, risks, scanning, search, Security, security notification, tools, troubleshooting, Windows

With an environment spanning 18+ sites and more than 3000 computers around the globe, you could understand how challenging it would be to track down what device/user might be locking user accounts. There are tools out there that you can pay for that can help do this. However, Microsoft has some...


November 17, 2008  7:44 PM

Surviving Cisco Telephony – SRST



Posted by: Troy Tate
administration, Cisco, DataCenter, design, diagnostics, IP telephony, PSTN, risk, unified communications, VoIP, vulnerability

As you may have seen in some of my previous posts the company I work for has implemented VOIP/IP telephony at some of our locations. VOIP - IPT - QOS - COS on and on - Oh...

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November 11, 2008  4:07 PM

Did you see this? – Microsoft SharePoint Toolkit



Posted by: Troy Tate
administration, analysis, awareness, debugging, design, Development, diagnostics, howto, internet, LAN, Metrics, Microsoft Windows, Monitoring, MOSS, network analysis, Networking, Performance, performance monitoring, reporting, SharePoint, toolkit, tools, troubleshooting, WAN

Many organizations are finding value in the Microsoft SharePoint technologies. Whether you use the free Windows SharePoint Services or the Microsoft Office SharePoint Server, your organization will gain a lot of value from using these services. To enhance your ability to manage these technologies,...


October 6, 2008  1:12 PM

Did you see this? – Process monitor now does TCP/UDP monitoring



Posted by: Troy Tate
administration, analysis, anti-virus, Data security, debugging, diagnostics, forensics, howto, internet, LAN, malware, Microsoft, Microsoft Windows, Monitoring, network analysis, Networking, packet capture, Performance, performance monitoring, recovery, reporting, research, Sandbox, Security, Sysinternals, toolkit, tools, troubleshooting

If you ever need to get under the covers of running Windows processes for investigating why a system is running slow, then the Sysinternals toolkit has an updated tool that will help you. Per the website:

Process Monitor is an advanced monitoring tool for Windows that shows...


October 3, 2008  7:59 PM

Did you see this? – Open Source Tools University



Posted by: Troy Tate
administration, analysis, anti-virus, blog, blogging, Data security, debugging, design, diagnostics, Firewalls, forensics, howto, internet, IT education, LAN, Metrics, Monitoring, network analysis, Networking, packet capture, Performance, performance monitoring, podcast, reporting, research, Sandbox, Security, SSL, toolkit, tools, troubleshooting, WAN, wireshark

If you are like me, you like those little goodie tools like nmap and wireshark that do something that is actually pretty complex but do it well and have a great following. I just came across this website that I am going to have to take some time to go through and find all of the nuggets it offers....


October 2, 2008  12:00 PM

My server is hung! What do I do? – debugging resources



Posted by: Troy Tate
administration, debugging, diagnostics, howto, Microsoft Windows, Performance, performance monitoring, recovery, reporting, server, toolkit, tools, troubleshooting


August 18, 2008  7:24 PM

Did you see this? – Online tools/tutorials – RingOfSaturn



Posted by: Troy Tate
administration, awareness, DataCenter, DataManagement, design, diagnostics, howto, internet, IT education, LAN, malware, Metrics, Monitoring, network analysis, Networking, online identity, packet capture, Performance, reporting, research, risk, Security, Storage, tools, troubleshooting, VoIP, WAN, web, website, wireshark, WWW

Ok, I admit it. I'm a network tool junkie. I constantly look for neat tools to perform tasks in the easiest manner possible and give me reliable information. This website from RingofSaturn.com is definitely one of the cooler online...


August 18, 2008  7:11 PM

Did you see this? – Boot CD tutorial



Posted by: Troy Tate
administration, antivirus, bootcd, DataCenter, DataManagement, diagnostics, forensics, howto, Microsoft, Microsoft Windows, Mobile, Monitoring, packet capture, Performance, recovery, research, risk, Security, tools, troubleshooting

How often have you needed to recover a Windows system or use some type of boot disk? It's not easy to create a bootdisk in the current versions of Windows (XP or Vista). There's still a need for this capability. One source of how-to information can be found on the


July 2, 2008  1:57 PM

If no one is answering the front door – try the back door



Posted by: Troy Tate
awareness, blogging, Browsers, CIO, customer service, DataManagement, design, Development, diagnostics, howto, Metrics, Performance, troubleshooting, web, website, WWW

I recently went to Target and was going to look at my daughter's wedding registry to see what she and her fiance had selected. When I got to the registry kiosks, there was a Target team member and a customer having problems getting into the service. The Target team member was on the phone...


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